eFax
1 · Department coordinator
You fill Line name and justification. Leave the extension blank. After submit, General Office assigns an extension, the department creates the project account, and General Office records it. You are emailed when the eFax is ready.
A phone line of this department. It can be left blank at submit.
Shown on Extension Lines for this eFax. An eFax has no socket and no location.
Created by the department. Recorded by the General Office. TSMS does not create it.
Direct / physical fax
Info only — no case is created and no extension is assigned in TSMS. A new direct fax line or physical machine is uncommon.
Download the supplier form and send it to the provider. When ITSO is to pay, do not send the form — email the justification to telservice@ust.hk instead. A phone line for other uses still goes through New line.
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