ECE cases

New line1Add
Update line1Add
Phone incident1Add
eFax1Add
Step
CaseTypeExtnDeptAccountStepSubmitted bySubmittedUpdated
2026-0492New line3469ECEhuizhaoCase VerificationLAM Siu Ting14 Oct 202615 Oct 2026
2026-0472Update line6224ECEstlamCase Setup

Set PABX

Network setting

Handset to Service Desk

LAM Siu Ting14 Oct 202614 Oct 2026
2026-0418Phone incident5808ECEkhchanCase Setup

Set PABX

Handset to Service Desk

Delivered to user

Cannot fix

CHAN Ka Ho15 Oct 202615 Oct 2026
2026-0402eFax—ECEstlamCase VerificationLAM Siu Ting12 Oct 202612 Oct 2026
2026-0495Update line5810ECEyanwuDraftWU Yan15 Oct 202615 Oct 2026
2026-0388Phone incident6237ECEmeileeCompleteLEE Mei4 Oct 20266 Oct 2026
2026-0370New line5810ECEyanwuCompleteLAM Siu Ting20 Sep 202629 Sep 2026

Cases

New lineAdd
Update lineAdd
Phone incidentAdd
eFaxAdd
Step
CaseTypeExtnDeptAccountStepSubmitted bySubmittedUpdated
2026-0492New line3469ECEhuizhaoCase VerificationLAM Siu Ting14 Oct 202615 Oct 2026
2026-0490New line—MAwktangCase VerificationTSANG Wai Kit16 Oct 202616 Oct 2026
2026-0402eFax—ECEstlamCase VerificationLAM Siu Ting12 Oct 202612 Oct 2026
2026-0472Update line6224ECEstlamCase Setup

Set PABX

Network setting

Handset to Service Desk

LAM Siu Ting14 Oct 202614 Oct 2026
2026-0470New line2401CIVLctmanCase Setup

Set PABX

Network setting

Handset to Service Desk

CHAN Tai Man13 Oct 202615 Oct 2026
2026-0488Update line2358CIVLctmanCase Setup

Set PABX

Network setting

Handset to Service Desk

CHAN Tai Man14 Oct 202614 Oct 2026
2026-0418Phone incident5808ECEkhchanCase Setup

Set PABX

Handset to Service Desk

Delivered to user

Cannot fix

CHAN Ka Ho15 Oct 202615 Oct 2026
2026-0391eFax—LANG—Case Setup

Arrange with the provider

LANG coordinator10 Oct 202612 Oct 2026
2026-0466New line5233CBMEkmcheungCollect HandsetCHEUNG Ka Ming9 Oct 202616 Oct 2026
2026-0440Update line2358CIVLctmanCollect or returnCHAN Tai Man8 Oct 202610 Oct 2026
2026-0388Phone incident6237ECEmeileeCompleteLEE Mei4 Oct 20266 Oct 2026
2026-0370New line5810ECEyanwuCompleteLAM Siu Ting20 Sep 202629 Sep 2026

Cases

Update lineAdd
Step
CaseTypeExtnDeptAccountStepSubmitted bySubmittedUpdated
2026-0492New line3469ECEhuizhaoCase VerificationLAM Siu Ting14 Oct 202615 Oct 2026
2026-0490New line—MAwktangCase VerificationTSANG Wai Kit16 Oct 202616 Oct 2026
2026-0402eFax—ECEstlamCase VerificationLAM Siu Ting12 Oct 202612 Oct 2026
2026-0472Update line6224ECEstlamCase Setup

Set PABX

Network setting

Handset to Service Desk

LAM Siu Ting14 Oct 202614 Oct 2026
2026-0470New line2401CIVLctmanCase Setup

Set PABX

Network setting

Handset to Service Desk

CHAN Tai Man13 Oct 202615 Oct 2026
2026-0488Update line2358CIVLctmanCase Setup

Set PABX

Network setting

Handset to Service Desk

CHAN Tai Man14 Oct 202614 Oct 2026
2026-0510Update line5233ECE—Case Setup

User Delete

Handset to Service Desk

LAM Siu Ting4 Nov 20264 Nov 2026
2026-0511Update line6237ECE—Case Setup

Set PABX

Network setting

LAM Siu Ting4 Nov 20264 Nov 2026
2026-0418Phone incident5808ECEkhchanCase Setup

Set PABX

Handset to Service Desk

Delivered to user

Cannot fix

CHAN Ka Ho15 Oct 202615 Oct 2026
2026-0391eFax—LANG—Case Setup

Arrange with the provider

LANG coordinator10 Oct 202612 Oct 2026
2026-0466New line5233CBMEkmcheungCollect HandsetCHEUNG Ka Ming9 Oct 202616 Oct 2026
2026-0440Update line2358CIVLctmanCollect or returnCHAN Tai Man8 Oct 202610 Oct 2026
2026-0388Phone incident6237ECEmeileeCompleteLEE Mei4 Oct 20266 Oct 2026
2026-0370New line5810ECEyanwuCompleteLAM Siu Ting20 Sep 202629 Sep 2026

Cases

Step
CaseTypeExtnDeptAccountStepSubmitted bySubmittedUpdated
2026-0492New line3469ECEhuizhaoCase VerificationLAM Siu Ting14 Oct 202615 Oct 2026
2026-0490New line—MAwktangCase VerificationTSANG Wai Kit16 Oct 202616 Oct 2026
2026-0402eFax—ECEstlamCase VerificationLAM Siu Ting12 Oct 202612 Oct 2026
2026-0472Update line6224ECEstlamCase Setup

Set PABX

Network setting

Handset to Service Desk

LAM Siu Ting14 Oct 202614 Oct 2026
2026-0470New line2401CIVLctmanCase Setup

Set PABX

Network setting

Handset to Service Desk

CHAN Tai Man13 Oct 202615 Oct 2026
2026-0488Update line2358CIVLctmanCase Setup

Set PABX

Network setting

Handset to Service Desk

CHAN Tai Man14 Oct 202614 Oct 2026
2026-0418Phone incident5808ECEkhchanCase Setup

Set PABX

Handset to Service Desk

Delivered to user

Cannot fix

CHAN Ka Ho15 Oct 202615 Oct 2026
2026-0391eFax—LANG—Case Setup

Arrange with the provider

LANG coordinator10 Oct 202612 Oct 2026
2026-0466New line5233CBMEkmcheungCollect HandsetCHEUNG Ka Ming9 Oct 202616 Oct 2026
2026-0440Update line2358CIVLctmanCollect or returnCHAN Tai Man8 Oct 202610 Oct 2026
2026-0388Phone incident6237ECEmeileeCompleteLEE Mei4 Oct 20266 Oct 2026
2026-0370New line5810ECEyanwuCompleteLAM Siu Ting20 Sep 202629 Sep 2026